Tell Mr. Steel Beard
Mr. Steel Beard was the original Philishave® mascot and is the property of Philips Electronics N.V. He looks so handsome that I made him the Electric Shaver Page's mascot. I hope Philips doesn't mind.
Tell Mr. Steel Beard
This is an archival section of the Electric Shaver Page featuring postings made in 1997 and late 1996. Click here to read the current postings. If you want to add your comments, E-mail me with the subject line TELL MR. STEEL BEARD in ALL CAPITAL LETTERS with your comments. Comments will be screened for suitability to all ages.
From: georgemilitzer@sprintmail.com
Date: 29 Dec 97 02:40:10 -0500
I have been using Braun foil shavers since, at least, 1964. The last two models I am still shaving with are the Braun Flex Control 4525 (Type 5586) and, occasionally, an old 2101, which really provides a very close shave.
Since I never used any other make electric shaver before purchasing my original Braun, (may it rust in peace), I wouldn't know the difference between one manufacturer's product from another. I still like my Brauns but I am having great difficulty in replacing the parts that are needed to continue having a smooth face after each use. I live in San Diego and there are no stores that carry spares. They are most anxiuous, however, to sell you a new Braun shaver, equivalent to my older models, for between $139.00 and $159.00. Where do you think I could write to get a decent supply of spare foils and blades? I would appreciate any assistance. This is a great site and I enjoyed reviewing some of the correspondence. Thanks,
George Militzer
STAINLESS (STEEL) BLUE BEARD
georgemilitzer@sprintmail.com
Thanks for your note, George. Have you tried the web sites I listed in the other section as well as E-mailing Braun with your question on parts availability? Braun's customer service home page is at http://www.braun.de/customer.htm and please let me know how you make out. My experience in trying to obtain spare parts for older shavers indicate that some parts may be unavailble for models discontinued for at least ten years, but replacement heads, foils and blades should be easily available even for older models.
From: TREK101@webtv.net
Date: 27 Dec 97 11:40:26 -0500
I have a question and was wondering if you have any ideas or if you could direct me to a site that can answer my question. I got an electric razor for xmas. I have heard horror storyies from my dad and my uncle about what useing an electric razor did to them. On the package it says that it takes 30 days to get used to using an elctric razor.
I don't shave everyday mainly because I don't need to and the fact is that I despise shaving any way. It takes me about a week to get the growth that the average person gets in a day.
So now my question is...
Do you think it will take me longer to get used to an electric razor or do you think that since I have do not shave much any how that I will have less problems?
Thanks
Thanks for your note. I think it will take longer for your skin to get used to an electric shaver if you do not use it as often. The time period you instruction manual states implies that you would be using the shaver every day. If your shaver has a closeness/comfort adjustment, I would set it for more sensitive skin.
From: bvc7260@dcrb.dla.mil
Date: 23 Dec 97 09:02:42 -0500
just discovered the MR. STEEL BEARD website. i couldn't believe it--there are other "shaver obsessers" out there to communicate with. my wife doesn't understand my relationship with my shaver (currently the norelco 5885, the only way to go--the latest in a long line of norelcos). but, when i explained to her that i spend more time in the morning with my beloved shaver than i do with her---with great reluctance she had to concede my position. especially after i reminded her that it makes me look handsome (no small job) and without aggravation too!?!? all seriousness aside, the reason i decided to post this message is to relate that i believe i have solved a very common electric shaving problem; namely, the last bit of remaining, often nearly impossible to remove, stubble that may remain at the rear, and under the jaw. of course, i assume that we serious users all know that to even begin to get a smooth, close shave, preshave lotion is a must after first washing and drying the face. but then quite frequently, some parts of the face, in particular the parts of the face noted above, often becomes very difficult to shave completely. when this happens after 2-3 passes---STOP SHAVING AND CLEAN your razor. this may sound funny and i don 't mean that your shaver really needs to be cleaned, but in the 1-2 minutes it takes to clean it, it seems that the beard must re-erect itself and voila one or two extra passes and, guaranteed, you are clean as the proverbial whistle. try it; you,ll like it.
and one more thing; for the guy asking about how the 5885 counter works --it definitely senses both the load and the frequency of your shaves and continuously updates the estimate if there are major changes in your shaving pattern ALSO DO NOT KEEP YOUR SHAVER OR ANY OTHER ELECTRICAL DEVICE IN AN AREA OF HIGH HUMIDITY OR WE MAY HAVE ONE LESS "SHAVERER" TO CONTEND WITH---ONE HELL OF A RUSTY SHAVER AT LEAST!!
THE HARVSTER
Thanks for your note and your advice. I'm E-mailing your comment on the Philishave/Norelco 5885 counter to the person to asked the question in the first place. You note proved that there are a few Philishave/Norelco phanatics on this page. ;)
From: gate@earthling.net
Date: 20 Dec 97 01:16:06 -0500
Subject: Question on Philishave 5885
Dear Gary,
First off, I would like to thank you for putting together such a wonderful site: upon research of what is available on the Internet about electric shavers, I have concluded that there currently exists no site as complete and useful as yours. Excellent!
Another reason for this e-mail is that I need your advice and comment on the works of Reflex Action 5885 shaver which I recently bought. In some ways, it is rather puzzling.
To begin with, I bought 5885 to replace my 2-year-old Philishave 885, evidently the only Microaction shaver without the comfort/closeness adjustment, which used to shave off a lot of my face and neck. So I chose to exhaust my savings account but get the best shaver which would provide close shave with tolerable amount of irritation. Gizmos would be nice, too. Your personal preference helped me to make final choice between top-of-the-line Braun and Reflex Action 5885, and by far the latter delivers.
I have to tell you, provide a good close shave 5885 most definitely does; however, within 2 days I have accumulated several questions that, I hope, you can answer:
- can I store 5885 in the bathroom just in its stand, without any hard case or pouch, or other sort of protection against high humidity? After a good long shower, exhaust reduces humidity to normal amounts within 20 minutes, so I have observed the small drops of water accumulate on the shaver's surface. Is it unreasonable to expect that, having provided such a futuristic looking stand, Philips would make the shaver capable of resisting high humidity? The manual and other materials that came with the shaver do not say anything about humidity and/or storage conditions.
- for some reason, my shaver did not come empty: it had 7 shaves left right out of the box; after thoroughly exploring it and shaving several times during these 2 days, I reached "reserve" and was advised by the LCD and warning sound (which is very quiet, compared to 885's warning sound) to charge the shaver. I then decided to completely drain the battery, so as to fully recharge it anew, as the manual advised I should have done in the beginning. I am aware that NiCad batteries are damaged by charging them when they are not fully empty. With that in mind, I turned the shaver on and started to await for the motor to stop. To my utter and complete amazement, it went on and on for at least 20 minutes (cumulative, I actually turned it on and off several times) without any audible loss of speed. Apparently, I had very much charge left in it. Eventually, I gave up on completely discharging the batteries, and started recharging. When the display showed "full," I unplugged it. Then I use the trimmer for about 20 seconds, and the number of shaves left went from 14 to 13. Are huge amounts of energy left, when recharging is demanded, normal? If so, how does this not damage NiCad batteries?
- when I was buying the shaver from the Personal Edge store, the salesman told me that the maintenance indicators were actually measuring the amount of force it took the motor to rotate the blades, rather than just counting the number of the shaver's being turned on/off and signaling merely when a certain number (14, for instance, meaning 2 weeks' worth of shaving) was reached. Is that correct, or was the salesman just trying to present the shaver to be "smarter" than it actually was?
Thank you in advance, and
Merry Christmas!
Sincerely,
Jason Levis
Ontario, Canada
P.S. Dear Gary, you may by all means publish my letter in the TELL MR. STEEL BEARD section at your discretion, particularly if you feel that these questions and answers to them would be of interest and assistance to our fellow shavers. In this case, I would appreciate a direct response along with the open posting as well.
Be glad to, Jason and thanks for your note.
On the subject of humidity leading to condensation on the shaver surface, I do not think this is much of a problem. As long as you follow the manual's maintenance regimen and have the shaver cleaned and lubed every year or two at a shaver repair shop, you should enjoy years of service from your Philishave (Norelco in the USA) Reflex Action shaver. Of course, you should avoid placing the shaver where it could fall into water. ;-)
NiCADs, after awhile develop a "memory" which impedes the recharging process. The low charge indicators were designed so that recharging is done under the right conditions in order to prolong the life of the NiCADs which is an average of five years for shaver use.
I believe the LCD indicator on the 5885 follows the average time it takes for a person to shave as for how it works in figuring out the number of personal shavers left. If shaver torque is measured by the indicator, I wonder if those with thick beards have a different count as opposed to those with thinner whiskers who shave the same way. I hope others who are reading this can provide an answer on this subject.
Thanks again for your note and I wish you a Merry Christmas as well!
From: chainsaw@australia.net.au
Date: 12 Dec 97 08:14:06 -0500
Hi, I'm 24 years old and have been shaving since the age of 15. I have used blades all my life, and have been using Gillette Sensor blades for the last 6-7 years. I have purchased a Phillips 5000 Reflex action HQ5865. I find shaving with this is extremely quick compared to blades but the shave is nowhere near as close.
I have sensitive skin around my neck, and the phillips irritated this, but after about a month, my skin is actually getting used to it, and I no longer get a rash or shaving burn.
I find the HQ5865 extremely useful for shaving everyday, I have to do this for the line of work I'm in, it only takes me a couple of minutes, compared to a messy blade with foam. I can't shave with a blade everyday and when I do I have to shave in the shower to soften my wiskers. I don't have to worry about this with the philishave.!
In my case, I find the phillips handy and efficient, even though I compromise a close shave, it comes in handy !
P.S. Great site !
Thanks for your note and your compliment. Again, for the benefit of American readers, Philips markets their shavers in the USA under the Norelco name.
From: chmartel@total.net
Date: 9 Dec 97 23:11:04 -0500
What a great site, lots of very useful information and the forum is a very good idea. I just would like to share my experiences with electric razors, hoping that it would be helpful. I have a very strong beard and a very sensitive skin and for years, I shaved with blades (Gillette Sensor Excel) which offer an incredibly close and comfortable, but MESSY, shaving. Some years ago, I decided to switch to electric razor and tried many different brands. Now I have a very old PHILISHAVE HP 1318 (rechargeable, triple head, lift and cut system) and a 1 year old REMINGTON TRIPLE FOIL TF-400 (rechargeable). The Remington is incredible, it's really true, it shaves as close (if not closer) than a blade. The 3 foils are independent and each have its own suspension which make an excellent contact with the skin BUT, for rebellious hair, it is VERY frustrating, I must spend a lot of time shaving with the razor in all possible direction to cut just some hair. This is especially difficult of course under the neck which is really a pain. The trimmer is good for it but frankly, not very comfortable. The result of all this is that after 10 minutes of shaving, I have a perfectly shaved skin... under fire. I imagine that to obtain such a close shaving, the foil must be extremely thin, this is good but the best life I had with them (shaving every 2 days) is 5 months up to now, which is kind of annoying (at 25 CAN $), and you never know when the foil will die.
Now I use a little bit more my good old Philishave (to save the triple foil !), it does not shave as close as the Remington (but shaving every day give a very respectable skin) but is VERY good with the rebellious hair, QUICKER, MUCH more comfortable and SO MUCH more quieter. I can add that my comment about the Remington apply also for the Braun, except for the Flex Integral which I never tried (but will never buy).
In conclusion, I will save for the Reflex action Philishave, for my type of beard and skin, they are the best !
Thank you.
--
Christian Martel
chmartel@total.net
Thanks for telling us your shaving experiences, Christian.
From: jnept@sympatico.ca
Date: 30 Nov 97 07:33:46 -0500
I have a question. I came across a contest by Norelco called "NORELCO/NHL "TAKE AIM AT $5 MILLION" SWEEPSTAKES" Sounds interesting and fun and you can win a trip to the 1998 All-Star Game and Norelco/NHL Superskills Event in VANCOUVER, BRITISH COLUMBIA So can you tell me why if event is in Canada that Canadians are not allowed to enter. Bummer. Doesn't seem fair. Any explanation?
Wayne Thompson
London, Ont. Canada
Hello again, Wayne and thanks for alerting me to this promotion. For everyone's benefit, you can read the details about the Norelco/NHL promo at http://espnet.sportszone.com/ad/norelco/ This promotion (the game ended January 5, 1998) is part of a long-term deal between Norelco in the USA, the American ESPN cable sports network and the National Hockey League which has teams in the USA and Canada. You can find press releases though different Internet search engines. Click here for info from the Metacrawler search engine using the keywords Norelco and NHL. Please disregard ESPN Sportszone headings in the listings. I do not like this promo, either. If the contest culminated in an American city instead of in Vancouver, Canada, it would not be a problem. I believe that that Norelco's Canadian counterpart, the Philips Electronics Ltd. Domestic Appliances & Personal Care division, is not involved with the NHL promotion which also makes Norelco shavers and beard trimmers the official shavers and beard trimmers of the NHL. But what about Canada? Would that make Philishave shavers and beard trimmers the official shavers and beard trimmers of the Canadian NHL teams? And what about the Detroit Red Wings who play at Joe Louis Arena on the American side of the Detroit River? Would Norelco be the official shaver and/or beard trimmer for the American players and Philishave be the official shaver and/or beard trimmer for Canadian Red Wing players who live across the river in Windsor and elsewhere in Canada? Because Norelco serves only the USA, I believe that's the main reason why only Americans are eligible for this promo. In Canada, Philips DAP of Canada in Scarborough, Ontario has the marketing rights in Canada and, as I've already stated, is not involved in the promo. If other Canadians (and other interested people) wish to complain, I suggest E-mailing Philips Domestic Appliances & Personal Care through their home page which I've provided a link to in the Electric Shaver Page's home page. Thanks again, Wayne.
From: akatz@furmanselz.com
Date: 28 Nov 97 10:15:26 -0500
Hi-
An update to my previous post, in a way. Just bought a Remington Triple Foil shaver, model TF700. Hands down the CLOSEST SHAVE EVER! Even beats my Braun 3525 that I previously raved about! The shaver is a little noisey, but in under 4 minutes, I get a super, super close shave, and no irritation or burn! Surprising, from a Remington! And with 3 sets of cutters, you are getting close cutting action from all angles.
Get one of these! You wont be sorry! Cost is $89 on sale at Remington Stores, with a great 60 day return policy! And, made in the good ole USA!
Andy Katz
Thanks for your follow up note, Andy.
From: ttc13785@host.taconic.net
Date: 26 Nov 97 15:30:50 -0500
I AM THINKING ABOUT ASKING MY WIFE FOR AN ELECTRIC SHAVER 4 XMAS. I SHAVE WITH A BLADE RIGHT NOW,COULD YOU RECCOMEND ONE WHICH MIGHT SHAVE JUST ABOUT AS CLOSE AS A BLADE? IF THIS ISNT POSSIBLE, PLEASE LEVEL WITH ME AND TELL ME THERE IS NO SUCH THING.
THANKS VERY MUCH 4 YOUR TIME, AND HAVE A SAFE HAPPY HOLIDAY SEASON:)
Thanks for your note. Your question forces me to make a confession. I have never used a blade razor. I've always used an electric shaver. When I first needed to shave, I used a hand-me-down Remington slotted-head shaver. Shortly afterwards, I started using a Philips two-head rotary speedshaver. I've been using Philishave or Norelco shavers ever since. I avoided using blade razors because of the obvious hazard of using a blade. I'm sure others who are reading these notes can provide their own opinions which I hope they will allow to be posted here. From earlier postings and personal experience, I like the top of the line Philishave/Norelco Reflex Action shavers. Thanks again and I wish you a safe and happy holiday season as well.
From: akatz@FurmanSelz.com
Date: 24 Nov 97 11:44:40 -0500
Hi-
Cool page--one of the ONLY ones of its kind, unfortunately for us electric shaver users.
Anyway, I have used EVERY electric shaver known to man, and have come to the conclusion that nothing out there is better than the Braun 3000 series shavers. I have a soft beard, and sensitive skin, and the 3000 has NEVER caused me a problem with stubble, or irritation. My biggest problem is that Braun doesn't make these anymore, and the batteries only last for a week MAX. Some comments on the other shavers I have/had FYI:
I had a Norelco top of the line Reflex model (the silver/purple one). I used it for a month, and always had left over stubble that no matter how hard I tried, the Norelco would not remove. One swipe of the Braun 3525, however, and stubble was gone. Also, the trimmer on these Norelcos is impossible to use without the head getting in the way. And that stupid shave counter doesn't work either--different each time! Sent it back under their refund guarantee.
I also have a Braun top of the line Flex Integral 5550, which I bought to replace my aging 3525. Unfortunately, even this top model from Braun leaves stubble that the 3525 removes with ease. The Flex Integral does trim those longer hairs very well though. It also weighs a ton, which kinda gets annoying after 4 or 5 minutes of holding. Still no irritation, like the Norelco caused.
So, if you have sensitive skin, I think a Braun foil shaver is the way to go, and if you can get hold of an older 3000, you will not be sorry!
Happy Shaving!
Andy Katz
Thank you, Andy for telling us your experience with shavers.
From: ttc13785@host.taconic.net
Date: 22 Nov 97 13:24:10 -0500
I USE A BRAUN WITH PIVOTING HEAD, BUT IT LEAVES STUBBLE ON MY NECK & THROAT AREA, IM THINKING ABOUT A REMINGTON TF700, WILL THIS SOLVE THE PROBLEM? IF NOT, WHAT WOULD WORK WELL ON THESE AREAS??
A Remington Triple Foil would be a less expensive model and, if you read the comment below, got a favorable opinion. There are more favorable comments given below on the Philishave/Norelco Reflex Action shavers concerning the neck area, but they are more expensive. I'm tempted to post a note on the misc.consumers and alt.consumers.experiences USENET Newsgroups asking the same question and wondering if they prefer a Remington Triple Foil or a Philishave/Norelco Reflex Action. Thanks for your note.
From: hcooper@zensoftware.com
Date: 14 Nov 97 13:02:40 -0500
I was recently in the market for an electric shaver as I have had it with razors irritating my neck. I could not find any comments on your forum for the Grundig Roltronic so I thought I would give it a try and be the first.
It is a beautifully engineered machine that is a pleasure to use. It gave my face a super close shave in record time. The problem is that I have a difficult neck to shave and it left several spots on my neck with stubble's. I thought perhaps no electric shaver could deal with my neck so I bought a Philishave Reflex Action to see what it could do. The Reflex Action got every nubble on my neck with no problem. I was going to return the Grundig Roltronic but it's so good in every way except for the tough spots on my neck, I couldn't part with it. It's a gadget lovers dream with it's sliding door blade protector. So now I use them both. First I shave with the Roltronic, then I touch up my neck with the Reflex Action.
Harlan
Thanks, Harlan for telling us your experience with the Grundig Roltronic and the Philishave (Norelco in the USA) Reflex Action shavers.
From: bob.roach@canada.cdev.com
Date: 10 Nov 97 21:41:08 -0500
Good news. The Phillishave 925 battery surgery was a success! For anyone who's interested, the job's fairly easy and only about 10 C$. It does, however, take a little bit of skill with a soldering iron.
You'll need :
2 replacement Nicad AA cell's with solder tabs (Radio Shack #23-191)
A 'Torx' T9 screwdriver
Take the 4 torx screws out of the back and you can pretty much figure it out from there.
Make sure you get the battery polarities correct!
Also you'd be doing your local landfill and the groundwater a big favour by recycling or properly disposing of the old cells.
Bob
Thanks for the update, Bob. I'm glad that the Electric Shaver Page was able to help you. For the benefit of other readers, this is a follow up of a note Bob submitted which I answered giving suggestions which Bob followed successfully. You can read the original note and reply below dated 3 Nov 97.
From: jrogers@chapman-cornelius.com
Date: 10 Nov 97 16:36:58 -0500
I have been looking for replacement foils and blade for my Sanyo Wet-Dry Rechargeable Shaver (Model # SV MW560) for some time now. I hate to purchase a new shaver because this one has proven extremly reliable for the past 5 years. In fact, my father and I both use this model. We used to have a catalog we could purchase the replacements from, but they have gone out of business. Any ideas?
Thanks!
Jason C. Rogers
jrogers@chapman-cornelius.com
Thanks for your note, Jason. The obvious suggestion I have is to contact Sanyo directly asking where the nearest Sanyo shaver dealer or repair outlet is from where you live. Their address in the USA is: Sanyo Home Appliance, 21350 Lassen Street, Chatsworth, CA 91311. Phone 818-998-7322. Fax 818-717-2703.
From: davidh@MNSi.net
Date: 9 Nov 97 21:43:18 -0500
I just came across your shaver page this morning. I was looking into what there was on the web on "Philishave" shavers. I have a Philishave HP 1131 (I think I got it about 17 years ago. Seems to me the "lift & cut" equipped razers came out a year or two later) I figured it was time to replace the blades in it. I then got to thinking that shaver technology had probably improved since then and I would be better off just plunking the money down for a whole new razer.
I was debating about another Philishave or the likes of a Braun or Remington. One of my brother-in-laws had a Remington some years back. My first impression of it was that it was loud (compared to my Philishave).
It made me wonder if I would have any face left if I used it (if it shaved like it sounded ).
Well, after looking at the Philips page and reading some of the features, I decided on a Reflexaction model, depending on what was available locally. I got an HQ 5825 ( in Canada ) which I believe is similar to the HQ 5830 from reading one of your other pages.
The shaver itself is very ergonomic. It is rather lightweight considering it is rechargeable. I liked the feel of my old Philishave, but I think this one is better and lighter. I think it is a bit quieter too. The shave is not bad for an electric. I suppose at about six times the cost of replacement blades for the old shaver, I should ,make use of it instead of the manual blade. By the way, I have been using the Wilkinson Protector for a few years now. It gives the best nick free shave I have had with a manual blade.I use one blade a week because I find it clogs up too much and doesn't shave as well for much longer. I must have one of those steel beards, eh? I cannot get away with not shaving everyday (other than weekends when I am not at work ). I find I get the best manual shave when I haven't shaved for 1 or 2 days then shave. Talk about smooth. I don't think that any electric shaver will get that close. Sigh.. To bad. Enough of this manual shaving talk, this is an electric shaver page ( whirrrrrrrrr ).
P.S. I was about to send this message when I noticed that my girlfriend had put her name in the email program and had not put my name back in. Boy wouldn't she have been embarrassed when everyone could read about "her" steel beard. Almost as embarrassed as by my adding this P.S.
Regards
Thanks for your note, David. (I hope it's David, from your P.S. and your E-mail address. Please correct me if its wrong.) I'm glad that the information and links provided through the Electric Shaver Page proved to be very useful.
From: bob.roach@canada.cdev.com
Date: 3 Nov 97 21:30:56 -0500
Greetings.
I have a Phillishave 925 which I purchased in 1992 after my Braun went up in smoke after a 110/220 mishap in the UK. I've deduced by reading your website that I shouldn't be surprised that the batteries no longer hold a charge. Is a battery replacement a do it yourself job? How is it done? Can the batteries be purchased only at Phillips dealers?
Bob
Thanks for your note, Bob. You could replace the NiCAD battery pack yourself, but you may need to use a soldering iron. I noticed in different Philishave blow-up diagrams that their battery pack may or may not have soldered-on leads designed to plug into the power module. If you're handy with a soldering iron, Radio Shack sells NiCAD cells with solder lugs so that you can make your own battery pack. If you want to go to Radio Shack, bring the old battery pack with you to make sure they have the right one for you and, if needed, you can solder on the old leads onto the new battery pack. If Radio Shack can't help you, you can obviously get the replacement battery pack at a Philips service outlet. As for how to obtain a blow-up diagram and parts list for your Philishave 925 shaver, and assuming from your E-mail address that you live in Canada, you can contact the Philips DAP service department at 601 Milner Avenue in Scarborough, Ontario M1B 1M8.
From: cybrdave@crosslink.net
Date: 2 Nov 97 15:50:34 -0500
Hello
I'm a 16 year old guy with almost afull face of hair(not a beard, i just have facial hair). I've been using bic disposible sensitive shavers (my dad recommened them) and I shave in the morning. By 1:00 i've got a full beard (figuartively speaking) but really it's crazy. Is there a way I can slow this growth down? And also I want an electric razor which kind should I get. Willing to pay 100 dollars.
Thanks for your help
Happy shaving
Hairy
Thanks for your note, Hairy. As for your problem with facial hair growing too fast, I suggest contacting your doctor. As for which electric shaver to use during lunch hour, I suggest a compact rechargeable foil or two-head rotary shaver. I recommended a rechargeable shaver in school because I don't think school rest rooms have electric outlets next to mirrors. A compact shaver would be best suited for storage in your book bag or locker. Consult with school officials to make sure you can use your electric shaver at school. In any case, compact rechargeable shavers are available in different price ranges and for less than $100. As for which shaver is better, I suggest talking to classmates and friends for their opinions.
From: Kevin_Johnson@iacnet.com
Date: 31 Oct 97 19:41:06 -0500
>re: From: EBM007@aol.com
>Date: 11 Dec 96 00:30:50 -0500
>Wouldn't it be great if you could add a "Consumer Reports" section to your page so that prospective buyers might get an idea of which shavers are best?
>I haven't seen a web site yet which gives objective product comparisons. Consumer Reports does not have WWW site.
slated for launch Nov. 17, 1997: www.consumersunion.org
Thanks for the news, Kevin.
From: carson@ccountry.net
Date: 28 Oct 97 17:23:48 -0500
Hi,
From both my face and my wallet, a hearty "Thank you!" Last week I was in the market for a new shaver, but wanted to do some product comparison research first. As I was looking for consumer info via the net, I discovered your site and its multitudinous testimonials. These testimonials gave me the heads up on such brands as Braun and redirected me back to Remington. Instead of purchasing one of those high falutin' whisker whackers, I saved myself a lot of buyer's remorse and got a Remington Triple Foil 100. What a fantastically close shave! And at about forty to fifty dollars less than one of those high-end models.
carson@ccountry.net
Thanks for you note and I'm glad that the Electric Shaver Page was able to help you.
From: Goldstene@aol.com
Date: 24 Oct 97 02:10:56 -0500
Can you provide advice on getting the best shave with an electric razor? Do you recommend Lectric Shave? Shaving before or after taking a shower?
Thanks
James Goldstene
Thanks for your note, James. For best results, start with a dry face. If humidity requires use of a pre-shave, I suggest using a dry pre-shave powder stick. I suggest shaving before taking a shower.
From: mr.mam@juno.com
Date: 11 Oct 97 08:21:34 -0500
Dear MR. STEEL BEARD,
I own a Norelco 900RX rotary shaver. It is approximately 8 years old (1989). It is a cord/cordless model. I made a habit of running the battery all the way down before recharging, which allowed the shaver to serve me well the first 5 years of use. After the batteries would no longer recharge , I switched to the cheapo, Bic, 12 per bag, straight razors and have been shaving this way for the past three years. I then began to shave twice a week instead of everyday, due to skin sensitivity. (Lucky for me I am in college and my part-time job lets me get away with an occaisional shadow beard.)
Recently, I became fed up with the nicks and am willing to invest the $ in a more hassle-free shave. I wanted to see about reconditioning my old 900RX. In addition to batteries, it needs new combs & blades, and it is a ROTOTRACT model but the adjuster band broke on the head frame. I called Norelco and was told it would cost about $60 total and that I should consider buying a new model unless my old shaver had sentimemtal value. I then located an independant service center near me (San Diego, CA) which gave me the same estimate.
This leaves me sitting on the fence. Since this was my first electric shaver, which I bought my freshman year in High School (it suited me fine), I kind of want to fix it. On the other hand, new shavers aren't that much more expensive. I can live without the adjustable heads since, on this particular model, the angle of the heads doesn't change, the heads (combs & blades) just move straight up or down. (Is this a gimmick?
Norelco claimed you get a closer shave, I don't see how.) That would bring the cost down to about $45 - $50. Is it worth fixing? Should I get a new one?
The problem is I can't seem to find a shaver with the features I want, in my price range ($50 - $70). I am looking for a shaver with these features: three head, rotary, cord/cordless, relatively low recharge time, hard case, charge indicator light and battery low/recharge alarm.
The 3805XL is close but doesn't have a hard case nor a battery low alarm. Any advice/input is greatly appreciated. Sorry for the length of this letter.
Thanks,
Mark (Mr.MAM@juno.com)
Thanks for your note, Mark. The call is a close one, but I would suggest replacing the shaver. For the features you want, the shaver that fits your needs best would be a Norelco 4865XL (the American version of the Philishave HQ4865). It's a Micro Action Lift & Cut model with a low charge indicator and a hard case along with a charge level meter. At the local Wal-Mart store here in Michigan, it sells for around $90 U.S., so it's $20 above your price range. There are lower end Micro Action models available, but they come in pouches. Both the 4865XL and the HQ4865 use NiCAD batteries. In some parts of the world, the Philishave HQ4870,with NiMH batteries, is offered instead. Otherwise, the features are identical. You can check out the HQ4870 at http://www.dap.philips.com/All_Products/Rota/MicroAction which lists the Micro Action models available in Europe. I hope this helps.
From: hall44@llnl.gov
Date: 10 Oct 97 15:05:02 -0500
Hello Gary,
I did in fact purchase the Philishave 5885XL as I had mentioned, and have given it a few weeks of trial. I have been quite happy with it, even after I got over the initial excitement of a new toy. It actually takes a little longer to shave than it used to with a blade because it takes several strokes on an area to get all the stubble instead of one. But it is a lot cleaner, and easier.
Even the first few days, I never had too much trouble with shaving with it - my skin adjusted pretty quickly (it never was extremely sensitive) and it gave a good close shave after a few minutes. I am impressed with the quality of it too, it's a nice package designed to please. As to the widget which counts the shaves (only on the x85 model): it's a little extra $$ but I've found it pretty neat after it learned my shaving habits. It's nice to know (especially if you travel at all) just how long it will last, and it tells you exactly in terms of what you need to know (how many shaves). It charges pretty darn fast, and has a very positive feel to the handling.
Overall I've been quite impressed with the reflex action Philishave 5885XL, and feel justified in spending the extra cash (or credit) on a slightly better model. The hard case is certainly a step up, and therefore I feel much better about traveling with it. Having pretty thick and stiff stubble, and not having very sensitive skin it has been quite a good shaver.
Thanks Gary for a great resource, I would have had much less of a chance of happiness with my shaver if I had not found your page. It is a nice feeling to be able to say I picked one and it works quite well. I wonder if consumer reports needs volunteers to help test shavers..
Brett
Brett Hall
http://www.geocities.com/CapeCanaveral/5097/
ambienteer
Thanks for the update, Brett. For the benefit of readers worldwide, there are three versions of the Reflex Action model Brett mentioned. The Philishave or Norelco HQ5885 or 5885XL use NiCad batteries and the HQ5890 uses NiMH batteries. You can read more about the Philishave/Norelco Reflex Action shavers at http://iavbbs.com/gflinn/phreflex.htm
From: yudelman@hookup.net
Date: 7 Oct 97 12:29:24 -0500
Thanks for your reply to my query of September 4. Perhaps I can reciprocate by telling you my experience since then. Let me make it clear that I have no connection whatever with any of the shaver manufacturers, or the retailing industry, and that I have a completely open mind on the topic. I am just looking for the best shaver for my personal use.
I use an old Remington two blade Microscreen rechargeable and have been fairly happy with it, but wanted to upgrade to something better, as I assumed the technology has advanced.
As you suggested, I tried the Braun Flex Integral (model 5525, lacks only the same charge indicator as the top-of-the-line 5550). I used it for two weeks and found that it provided a gentle and quiet shave, but that it left far too much beard behind. I shaved with my old Remington after using the Braun, and it accumulated a LOT of beard. I also tried it in reverse, using the Remington first, and found the Braun almost totally empty. The Braun's trimmer was poor and difficult to use compared to the Remington. I also found it very slow, largely because of the small cutting area.
I returned the Braun and replaced it with the Philishave 4000 Micro Action (model HQ4845). This is not the top-of-the-line, but similar in most respects to the top model. The Philishave, like the Braun, provides a quiet and gentle shave. But it shaves much closer and much quicker. Its trimmer is, if anything, worse than the Braun's making it impossible, for example, to get a clean line border to sideburns. If you use the trimmer upside down to get at the unfinished stubble, it is downright dangerous. The storage pouch (descibed as "luxurious") is a cheap flimsy piece of plastic and the brushes are a joke. The instructions for cleaning are ludicrous. They tell you to disassemble the unit to clean the shaving head every TWO MONTHS. I found I have to do it every time I shave (though it is not a major job).
Comparing the Philishave to my old Remington..... The Philishave is much quieter and gentler, and gives a tolerably close shave. But the noisy Remington still shaves much closer, and somewhat quicker. The Remington's trimmer is infinitely more useful and easy to use. It is quicker to clean, and comes with a useful recharging stand and a reasonable storage pouch. I might keep the Philishave anyway, but have started looking at Remingtons, and find the store are filled with three blade, small shaving area models exactly like the Braun I've already rejected. I hear there's an old model still available called the "Classic" but haven't been able to trace it (the name is ironic when you think of the fate of Coke Classic).
Excuse me for being long-winded, but thought it might be useful to others in my position, searching out what's available. I would much appreciate any reactions and advice you or your readers might have.
Thanks for telling us of your experience with the different shavers. The Remington Microscreen Classic is based on the shaver Victor Kiam's wife bought him when he was considering purchasing the Remington division of Sperry in 1978. How did he like it? To quote Victor Kiam in his early Remington commercials, "I liked it so much I bought the company". Again, if anyone reading these notes wants to tell his (or her) experience with different shavers, E-mail me by following the instructions on the top of this page.
From: yudelman@hookup.net
Date: 4 Sep 97 14:58:24 -0500
Hi, I really appreciate your website.
You do not hide your preference for the Philips rotary shavers, but I would like to ask you what you prefer in foil shavers? As Ree said in his posting, some people prefer rotary, some foil. I started on rotary a long time ago, found I prferred foil and have been using a Remington Microscreen rechargeable since (2 blades).
I know the technology has changed a lot since then, but what is your advice on different makes (and models) of foil shavers?
Thanks for your note. Except for an old Remington Microscreen XLR 710 which was given to me, I don't have any foil shavers in my possession to try out. As you may have read below, Consumer Reports' top rated foil shaver was a Braun. You may have seen the web sites for the two leading foil shaver makers, Braun and Remington. Braun's Flex Integral series is their best shaver line and Remington's Triple Foil series, with three separate sets of cutters, is their best line. Right now, based on user comments E-mailed to me, I would favor the Braun Flex Integral line. Braun's shavers are best known for their pivoting head and the shavers themselves do look gorgeous. But then, Braun is known for their critically acclaimed and award winning product design. If anyone reading this reply has an opinion on their foil shaver, please E-mail me.
From: ariaran@hotmail.com
Date: 3 Sep 97 14:10:30 -0500
I really enjoyed going through your website. I thought it was informative.
I've had a Braun 3000 series for a couple of years now and plan on replacing it with another type of electric shaver. This particular shaver would sometimes give me a rash or irration on my neck area. I have very sensitive skin in this area, so it becomes difficult for me to completly shave this area. I would like to have your opinion on which electric shaver would best suit my sensitivity area. I have done some research, but have come to a vague conclusion. I've seen ads on Norelco and the Braun models.I have also seen ads on less publicized models like the Grundig Roltronic Pro and the Eltrons. Are these less publicized models any good? And would they even rank up there with the other top line models of Norelco or Braun. All in all, in your opinion which electric shaver do you think is the very best out there in the market?
Sincerly , Ariel
Thanks for your note, Ariel. The thing I noticed more about the less publicized models is that they are more expensive. I'm waiting for a response from any user of a Grundig Roltronic Pro shaver. I did get e-mail from an Eltron user mentioning his bad experience with his shaver and his even worse experience trying to get customer service from Eltron. As you may have already read from below, my preference is for one of the Philishave/Norelco Reflex Action shavers. The closeness/comfort adjustment for the Reflex Action shavers is such that at the setting for more sensitive skin, the head assembly assumes a convex shape while the setting for less sensitive skin assumes a flat shape. The link I've provided on the Electric Shaver Page's home page for the Philishave/Norelco Reflex Action shavers shows the head adjustments. As I've mentioned before from earlier responses, allow two to four weeks to become fully accustomed to the new shaving method.
From: jsherman@ucla.edu
Date: 2 Sep 97 18:00:18 -0500
I'm deciding whether to buy a Reflex or Micro action Norelco. You mention that the Reflex makes better contact with the skin, but you also say that the microgroove on the Micro Action heads provide the extra closeness. First, what is a microgroove? And second, which will shave closer? I don't like using a blade due to irritation, and I've tried some electric models but always felt they didn't shave close enough. I've never tried a Norelco lift-n-cut model. What do you think?
thanks,
Joseph Sherman
UCLA Dept of Sociology
jsherman@ucla.edu
Thanks for your note, Joseph. The microgroove on the Philishave/Norelco Micro Action line of shavers is a machined circular depression on the surface of each head. If you look at a set of replacement HQ4 Micro Action heads, you can see the indentation. The intent is to allow the skin to get closer to the cutters for a closer shave. You can see an illustration of this on the Philishave Micro Action shaver web site at http://www.dap.philips.com/All_Products/Rota/MicroAction which I've hot-linked for your convenience. My opinion is that the Reflex Action line of shavers provides better contact with the skin , hence a closer shave, because the entire head assembly moves, not just the heads themselves. While there is a microgroove on the Reflex Action heads, it's not as deep as the Micro Action heads. This provides more comfort. With either shaver, you should allow two to four weeks for your face to become fully accustomed to the new shaving method.
From: Ree59@aol.com
Date: 30 Aug 97 22:26:26 -0500
I just finished reading through all of your letters and comment posted on your site. I can only assume that since Wayne Thompson picked your favorite shaver (a rotary style) over a foil shaver you had nothing to add. Mr. Thompson stated that he had used a Philips shaver most of his life. I would have been very surprised if he had liked any foil shaver. In the five years that I have been selling and repairing shavers I have not found one person who likes both styles of shavers. There are numerous factors which determine which shaver works best for the customer. This fact is the main reason that all of the major shaver companies provide the customer with 30 to 90 days to test the shavers.
We have many customers who ask what is the best shaver. The only honest answer is that is impossible to label one shaver the best and if someone tells you that one is the best he is only giving you his opinion as to what he likes best.
Thanks for your comments and your insights as a professional in the shaver business.
From: hall44@llnl.gov
Date: 29 Aug 97 01:32:04 -0500
Hello all,
Thanks for providing such a good place to check out electric shavers Gary. This is a great resource. I will remember to mention this to all my shaver searching friends. =)
I have been looking for an electric shaver. I have been using a blade until this point, but I tend to get cuts regardless of technique and even with new blades. I'm 23 and having to shave everyday for work cause the stubble grows so fast. I have been holding back from buying a shaver because of concerns of harm (possibly cancer related) that may be caused by Electromagnetic Fields (EMF) generated by the motors. These fields may cause some damage, which has not scientifically proved yet. The amount of exposure one gets to the field by using it for ~5 minutes every day can be large, increased by the fact that the shaver is in very close proximity to one's skin during shaving. Even though these are not proven yet, I am erring on the side of caution.
I recently realized (with help from my Girlfriend (an Electrical Engineer) and her father who is an expert on EMF) that the EMF generated in DC motors is small to nonexistant, while the AC powered motors create much larger fields. Which means that battery powered shavers don't create nearly as large a field - reducing one's exposure.
I personally would still tend not to use corded shavers (with AC motors). I think the theory behind this roughly says that the EMF field strength is proportional to the change in current (dI/dt). And AC lines are constantly switching polarity, causing a larger flow of current. I think. It's been a couple of years since I had Fields class.. and I can't find the equation in my Engineering books. (If you want to know for real.. email me)
So the combination of the above puts me in the market for an electric shaver. I started with consumer reports which my father collects avidly, and was suprised 1995 was their last review.. This is a subject I believe is well analyzed by their testers. Norelco was the highest rated, but again, the models have significantly changed since 95. I want to get a quality shaver, and wanted to research my choice well before hand. I stumbled on your page and in combination with my thoughts coming in I have decided a Norelco 5000 series is for me. I may even go gadget happy and get the counting shaves widget on the 5885XL.
I have had significant trouble finding Norelco shavers in my area, especially the 5000 series. I have seen the double action, and micro action at Target and Wal-mart etc.. but only see 2 of the 5000 series in the area in rather expensive stores. I have seen the 5885XLD (what's the D stand for?) in a costco warehouse store relatively cheap.. although it does not have a hard case, and is a grey/silver instead of the neat purple one. I'm not sure if the stand is included. I have also seen the 5865XL in Sears ( for a little more $$) - with the hard case but again, it was greyish instead of the neat green.
Does anyone know of mail order places where I could find the Norelco 5885XL for sale in Purple with the hard case? Or other shavers in the 5000 series as well.. I would appreciate any help anyone can lend. I'm a bit frustrated with the selection, even being in California.
Again. Thanks for a great page Gary. I'll report of my luck with the shaver if I ever manage to actually buy one.
Brett Hall
hall44@llnl.gov
http://www.geocities.com/CapeCanaveral/5097/
ambienteer
Thanks for your note, Brett. My feelings about EMF and electric shavers are similar to your girlfriend's. I hope you've seen the links I've provided to the web sites dealing with EMF. As for your search for the top of the line Reflex Action shaver via mail order, by using the search engines, I found one Canadian mail order house which sells the Philishave HQ5885 which is identical to the Norelco 5885XL sold in the USA. It's The Buyer's Club at http://www.thebuyersclub.com which sells the HQ5885 for $252.95 Canadian. There are other mail order houses which offer it, but they're overseas and I'm assuming that you want a North American source. The InterCenter Source, which I do have a link to, does offer the Reflex Action shavers, but not the 5885XL. While I haven't contacted Costco (they're on the 'net at http://www.costco.com), my assumption is that the Norelco 5885XLD is a promotional package for distribution in warehouse clubs like Costco. There is no Costco store nearby in Flint MI USA. The nearest one is over an hour away in Windsor, Ontario, Canada. There is a Sam's Club nearby, though. I've previously seen Norelco shavers in oversized boxes at Sam's Club, usually for the holiday shopping season starting around October. Thanks again for your note and I hope you find the shaver you want.
A postscript to the above reply. Brett replied to my reply and gave me his kind permission to reproduce his reply:
Great! thanks for responding Gary. I appreciate your attention to providing a great info source.
Having found the right shaver at the right price, I have ordered the (purple) 5885XL from Gary Burns at the Electric Shaver Service (GaryBurns1@compuserve.com) who has been helpful so far. It is $143 + shipping, which is the best price I've found yet. I followed your mention of the Buyers Club, and after bargaining they came down to USD$170, but not beating Gary's offer.
Anyway, I look forward to reciving my purchase and I will report on it's success (or .. failure ) when I get a chance to give it some use.
thanks again
Brett
From: kasbah@flash.net
Date: 20 Aug 97 13:29:44 -0500
Dear Mr. Steel Beard:
I was pleasantly surprised to find a web site exclusive to electric shavers. My compliments.
I am in the market to purchase an electric shaver. I know that your preference is the Norelco reflex action shavers. However I am a long time shaving cream and double razor fan for my heavy beard. As a result I am also considering wet/dry shavers.
In your opinion, would I be just as satisfied with the wet/dry shavers or should I just invest in a reflex action shaver now that I am making the ultimate switch?
Thank You,
Kas Delfan
Dallas, Texas
Thanks for your note, Kas. For some people, the wet/dry shavers are fine. My reservations have to do with the batteries inside the wet/dry shavers. They tend to be sealed inside the shaver and are not replaceable. The average life span of NiCad cells are about five years. This means that after an average of five years, when the wet/dry shaver's batteries give out, you would then dispose of the shaver. Electric shavers were developed for the purpose of dry shaving as an alternative to wet shaving. So the rationale behind the wet/dry shavers, in my opinion, is to keep the wet shaving experience without having to use bandages occasionally. If that's your reason to go electric, go for it, but remember the short life span of wet/dry shavers. If you want your shaver to last a long time, then use a dry shaver (like the Philishave/Norelco Reflex Action) which has replaceable batteries (albeit requiring using a soldering iron for battery replacement). Corded Reflex Action shavers are available outside the USA, but Norelco decided not to market them in the USA. Corded shavers last even longer because they don't have batteries. Just remember to have your shaver lubricated, no matter which type, every year or two at a repair shop.
From: TWSR49A@prodigy.com
Date: 22 Jun 97 10:25:40 -0500
Nice web site!
I'm looking for a replacement foil for my Braun 5 503, which has a hole in it. The local stores I've visited don't have exactly what I'm looking for. (KMart doesn't have one that fits, and Target only has the black one, not that gray one to match my shaver.)
I've run across a couple of companies on the WWW which sell replacement parts. Can you shed any light on these companies, any experience with them? I've found ARS in New York and also Colorado Shaver Center. ARS's site says they have the part, CSC's site was sloooooow. Any other company's I can or should be dealing with?
Also, can I just replace the foil, or do I need the cutter under it too? The shaver is a little over a year old. My presumption as to why the part failed is either that it wore out (?) or perhaps that it got an impact during a business trip. I wrap the shaver's case in something soft when I travel, but I have had some tough handling of my luggage lately, as evidenced by marks on the outside of my suitcase. I'd hate to think I have to start putting it in my carry-on luggage.
But wait, there's more. <g> What kind of preventive maintenance should I be doing on this thing, and could the lack of that be related to the foil failure? What kind of lubricant can or should I have been using for this past year. I recall that the manual said to use their spray <sigh> but is there some generic alternative?
Thanks,
Bruce
Thanks for your note, Bruce. Is there a shaver repair shop in your area? If there is, they should have foils and cutters on hand. I suggest contacting the Braun web site (I have a link on my home page which connects you to their FAQ section and their customer service locations worldwide with phone numbers.) Ask for the location of the nearest authorized Braun repair center. They also stock replacement Braun foils and cutters. As a rule of thumb, when the foil needs replacing, you can replace only the foil. The next time the foil needs replacing is also the time to replace the cutter block. I haven't had any direct experience with the shops you listed. They are included in my list of links. Of them, the only one I've had direct experience with is Personal Edge, a Canadian chain of shaver and small appliance shops. They were able to provide me some hard to find repair parts. You did not mention if your shaver container is a soft pouch or a hard case. I hate soft pouches with a passion. When my shaver is in a piece of luggage, I prefer the shaver's container to take the blows--not the shaver inside it. That's why I insist on shavers with hard storage cases. My own shaver maintenance routine involves throughly cleaning my shaver every month, then using shaver lubricant. If you read the label for a shaver company's lubricant (such as the Philips electric shaver lubricant in my cupboard) it says that it's for all electric shavers. Other companies (I think I have links in the Electric Shaver Page to some of them) offer their own shaver lubricant. I don't think the lubricant you used was a factor in the problem you're having with a broken foil. I think the hole was caused by physical force of one form or another. I thank you as well for your kind words about the Electric Shaver Page.
From: ap551@torfree.net
Date: 13 Jun 97 14:21:14 -0500
Like others who have written I am frustrated with the lack of sites giving comparative information about electric shavers. I want to give my husband a shaver for Father's Day this Sunday and am quite confused. It seems that most agree that the Phillishave is best but there are so many models. You refer to having a model 775 which is Micro Action. I have found the HS775 which is probably similar but it is DOUBLE Action not MICRO ACTION. I have found the prices of the Micro Action only slightly less than the Reflex Action. My questions is - is the Reflex Action worth twice the price or $100 more than the double action model. I don't really care about the 765 not being rechargeable because this seems to have certain advantages. My husband doesn't really care and probably thinks the whole thing is a waste of money but if I am buying one I would like it to be worth while. My husband is has a heavy beard growth. He just recently shaved off his beard after many years and is not used to shaving with a razor. He cuts himself alot and I think he would enjoy the electric alot more. I am afraid if I don't get it he will grow his beard back. What advice do you have? Thanks and hope you are able to respond in time.
Thanks for your note. If the price difference in your area between the Philishave Reflex Action model and the comparable Micro Action model is minimal in your opinion, then I would suggest getting the Reflex Action model as the heads make better contact with the skin. The Micro Action shavers also make good contact with the skin but not as much as the Reflex Action models do. The Reflex Action and Micro Action lines are both recommended. The Double Action models do not make good contact for the reason I'll give that the end of this reply. The HS775 Micro Action model I own has been discontinued and the current line of Micro Action shavers is the 4000 series. The Philips DAP web site lists five models for the European market: HQ4890, HQ4870, HQ4850, HQ4830 and HQ4445. The Philips DAP of Canada brochure lists two models available in Canada: HQ4865 and HQ4825. Both are rechargeable models. They are similar to the HQ4870 and HQ4830, respectively, with the difference that the even-numbered rechargeables use NiMH cells and the odd-numbered models sold in Canada use NiCAD cells. As for why I do not like the Double Action models as much as the higher end Philishaves is that the floating heads do not float individually. When you press down on one head, the other heads may go down with it. The Micro Action 4000 series of shavers have individually floating heads. With the Reflex Action 5000 series, the entire head assembly, not just the floating heads, adjust to the contours of the face. I hope this helps. Thanks again.
From: dlary@erols.com
Date: 28 May 97 21:53:18 -0500
I got a top of the line Panasonic Smooth Operator for Christmas. It is the model that uses electromagnets to drive the blades. It gave me the best shave I have ever had from an electric shaver for about six weeks.
The shaver then began to develop a bad vibration and the performance decreased. The Sharper Image (where the shaver was purchased) sent me a new one. Again it worked fine for a while then began to vibrate excessively. I had it replaced. I am on shaver number three and it is beginning to do the same thing. Are you aware of any problems with this shaver that Panasonic can't fix? This shaver costs $300 and I think I should get more than a few months out of one.
Thanks,
Derald Lary
Thanks for writing, Derald. I wasn't aware of any problems with your high-end Panasonic shaver as I hadn't had a comment from a user of that shaver before you wrote to me. Your $300 shaver should last a lot longer than a few months. In normal use, it should last at least five years which is the average life span of the rechargeable batteries inside the shaver. After five years, the batteries lose the ability to keep a charge so they must be replaced. Unfortunately for the Panasonic wet/dry shavers, the batteries are sealed inside the shaver which means that when the batteries go out, its time to replace the shaver. Corded shavers without batteries can last a lot longer, even longer than new part availability as I learned when I restored a Philishave HP1601 shaver. This is a shaver from 1980. When I inquired about replacement part availability, I learned that Philips does not stock all parts for shavers which were discontinued for at least 10 years. Thank goodness I found used parts in good condition (along with new parts still available from Philips) to finish restoring the shaver.
From: aftab@MIT.EDU
Date: 30 Apr 97 19:09:22 -0500
Dear Mr. Steel Beard,
I've been vainly searching the Web for an answer to the question 'Which Shaver?' Unfortunately, I can not seem to find the slightest hint of a concrete answer. I want to buy an electric shaver as a gift for my father, and I'm looking for an answer to these questions:
Rotary or foil? Most of Philip's shavers are rotary - Braun and Remington use straight foil types.
Which is more effective/better? Philips/Remington/Braun?
Having visited all the web sites of the companies and having been told by each that there system was undoutedly the best... what do I do? I've had a look at the Remington TF-700, and it seems nice - but are the Braun Flex Integrals or the Philips rotaries better?
I would really appreciate any advice anyone could give me in this regard,
Sincerely,
Omar Aftab
aftab@mit.edu
Mass. Inst. Tech.
Thanks for writing, Omar. I have not yet seen a subjective report which included a Remington Triple Foil shaver which includes the TF-700 in that product line. The last Consumer Reports which tested shavers, the October 1995 issue, didn't test any Remington Triple Foils and I think I know why. After the November 1984 issue of Consumer Reports top-rated the Remington Micro Screen XLR3000, Remington president and spokesman Victor Kiam ran commercials mentioning Consumer Reports' top rating. Since Consumers' Union, the publisher of Consumer Reports, does not allow its ratings to be used for commercial purposes, their attorneys provided the appropriate reply to Remington's commercials. I think Consumers' Union still bears a grudge against Remington. My own personal preference currently would be one of Philips' Reflex Action shavers which were not yet available when Consumer Reports last tested shavers. As for Braun, their 4504B (a middle of the line model) was #3 in the ratings behind two Norelco (Philips) Micro Action models which were top of the line back then. While the Braun 4504B was the top-rated foil model, Braun's unique pivoting head got mixed reviews.
Rotary shavers (Philishave/Norelco) and foil shavers (most other shaver companies) have advantages and disadvantages. I'll list both:
FOIL SHAVERS: Advantages: low price, flexible head, wider sideburn trimmer, easy cleaning. Disadvantages: foil prone to breakage (broken and dented foils must be replaced), foil and cutters not easy to replace and need replacement more often, excessive vibration.
ROTARY SHAVERS: Advantages: durable heads, shaves more evenly, blades tend to last longer, heads easy to replace, quieter with less vibration. Disadvantages: more expensive, more discomfort for those with sensitive skin, requires more elaborate cleaning involving several small parts (while keeping combs and cutters matched).
If anyone can list other advantages or disadvantages, please let me know.
From: balazs@wantree.com.au
Date: 25 Apr 97 05:49:14 -0500
I am using the Australian (hence Philips) version of Norelco's 885 which is corded and rechargeable (Microgroove). I've used it for a few months now, and while it is better than razor shaving, it still creates raw sensitive areas under my chin on my neck. I have been told that the Braun ones are better for sensitive skin but I have not tried any of them yet.
Is there a shaver that is really good for sensitive skin? The problem arises when I have to drag the shaver over that area again to get a closer shave of that area, and that just aggravates the sensitiveness. Hence I only shave once every 2 days...
Regards,
Balazs Boros
Perth, Australia
Good day, and thanks for your note, Balazs. Looking through the old 1995/96 Philips DAP of Canada brochure, I noticed that the Philishave HS885 shaver you own was the only Microgroove model without a closeness/comfort adjustment. This could be the reason for your problem. The cheapest solution is to replace your head holder without the adjustment with one that does. To make sure the head holders for Microgroove/Micro Action models are interchangeable, I phoned the Philips DAP organisation in the USA, Norelco Consumer Products Company, to find out if they are. The representatative I talked to said yes. She advised me to order the head housing for the Norelco 915RX (or Philishave HS915) which has the closeness/comfort adjustment. I would suggest contacting the Philips DAP Consumer Relations Desk in Australia. Their address is: Customer Information Centre, 3 Figtree Drive, Homebush NSW 2140. You can phone them toll free in Australia at 008 803312. Their regular phone number is 131124 where a call charge applies. You can fax them at 0015 61 2 746 7970.
From: XFZX32B@prodigy.com
Date: 13 Apr 97 11:35:58 -0500
I have had Philishaves most of my life except when once I listened to "the guy that bought the company" and was very sorry about that. I have had a "lift and cut" rechargeable and straight electric and now own a WONDERFUL new Reflex action Philishave HQ-5465 with floating heads. I love it. It gives a REALLY close shave and, as I have a heavy beard, it means I don't get quite as bad a 5 o'clock shadow. Being quiet is very nice too as it doesn't bother my wife in the morning while I am shaving. I am very pleased with this new Reflex shaver and would recommend it to anyone, especially with a heavy beard. The adjustability feature is also great as you can adjust it to the more sensitive areas of your face and neck.
Wayne Thompson
London, Ont.
Thanks for your comments, Wayne.
From: PLHoush@chicago.avenew.com
Date: 3 Apr 97 15:47:00 -0500
DEAR MR. STEEL BEARD;
I CAN'T BELIEVE THAT I AM WRITING THIS E-MAIL ON ELECTRIC SHAVERS. ANYWAY, I WAS AMAZED THAT I FOUND A SITE SUCH AS THIS ON A TOPIC TAKEN FOR GRANTED.
MY PERSONAL EXPERIENCE IS AS FOLLOWS. TEN YEARS AGO AT THE AGE OF 27, WHILE TRAVELING IN ENGLAND ON BUSINESS, MY ELECTRIC RAZOR (OLD NORELCO) FELL PREY TO THE FAILED VOLTAGE CONVERTER I WAS USING AT THE TIME AND SUBSEQUENTLY FRIED THE MOTOR (240V vs 110V/120V HERE IN THE USA). I WENT SHOPPING FOR A REPLACEMENT FIGURING THAT IF I WERE TO PURCHASE A UNIT IN ENGLAND, IT WOULD HAVE THE CORRECT WALL PLUG (DIFFERENT THAN OURS) AND BE SET UP TO HANDLE THE VOLTAGE COMMON TO THE REGION.
I SELECTED A BRAUN MODEL 5563U RECHARGEABLE UNIT. IT HAS PROVIDED A VERY CLOSE SHAVE OVER THE YEARS AND HAS SERVED MY NEEDS WELL. OCCASIONALLY, THE SCREEN WILL "SPLINTER" AND REQUIRE IMMEDIATE REPLACEMENT, BUT ALL IN ALL, IT HAS PERFORMED WELL DAY IN AND DAY OUT SINCE THEN.
BY THE WAY, I HAVEN'T MENTIONED THAT WHEN RETURNING FROM ENGLAND ON THAT TRIP, I DECIDED TO EXPERIMENT WITH THE SELF-ADJUSTING, UNIVERSAL VOLTAGE REGULATOR. SINCE THE WALL PLUG SUPPLIED WITH THE UNIT WAS DESIGNED FOR THE EUROPEAN STYLE PLUG SYSTEM, IT WAS NO USE IN THE U.S. WHAT I DID WAS TO TAKE THE ELECTRICAL CORD FROM MY OLD NORELCO AND USE IT WITH THE NEW BRAUN. IT HAS WORKED EVER SINCE WITH OUT FAIL!
THE REASON THAT I AM RESPONDING IS THAT THE SCREEN HAS FAILED AGAIN AND IT IS TIME TO EITHER REPLACE THE SCREEN OR THE SHAVER. LAST NIGHT, I WENT TO A LOCAL SERVICE MERCHANDISE, WHERE I HAVE PURCHASED MY REPLACEMENT SCREENS IN THE PAST, TO MAKE A DECISION. I WAS AMAZED WHEN A YOUNG FEMALE EMPLOYEE OF THE STORE APPROACHED ME AND ASKED IF SHE COULD BE OF ASSISTANCE. THE PART THAT WAS AMAZING WAS THE FACT THAT SHE KNEW SO MUCH ABOUT THE DIFFERENT BRANDS AND MODELS. SOMETHING THAT I AM NOT ACCUSTOMED TO SEEING IN THESE TYPE OF STORES.
SHE WAS RECOMMENDING THE NEW REFLEX ACTION NORELCO'S. LOOKING AT THE PRICE OF SOME OF THE MODELS, I WAS LEANING TOWARD THE MICRO ACTION UNITS. I DECIDED TO GO WITH THE NORELCO MICRO ACTION 4845 XL MODEL. IT APPEARED TO BE A GOOD COMPROMISE BETWEEN FEATURES AND PRICE. I AM NOW THINKING THAT MAYBE A REFLEX ACTION MODEL MIGHT HAVE BEEN A BETTER CHOICE. I HAVE A RELATIVELY HEAVY BEARD AND MIGHT FIND THE REFLEX ACTION HEAD TO BE A CLOSER SHAVE. WHAT DO YOU THINK REGARDING THESE TWO MODELS?
I WOULD APPRECIATE YOUR OPINION.
THANKS,
JIM HOUSH
Thanks for writing, Jim. You made a good choice. The Reflex Action line of Philishave/Norelco shavers is pricey, while the Micro Action line provides a very close shave at a moderate price. I own examples of both the Reflex Action line and the Micro Action line and I use both of them. The Micro Action shaver I use is a Philishave HS775 (since discontinued) which is a corded model. This is my every morning shaver when I'm at home. When I'm away or before going out, I use the Reflex Action model which is a rechargable Philishave HQ5865. Both shavers give a very close shave. the main advantage I found with the Reflex Action shaver is that it shaves the top of my head better because of the heads making closer contact. If you've seen my photo, you can see that I'm bald but I still have a few hairs on my head that I shave to keep my head tidy. The microgroove on the Micro Action heads provide the extra closeness. The microgroove on the Reflex Action heads are not as deep as the Micro Action heads, but the design of the Reflex Action heads provide closer contact to the face (and head). Philips uses the Norelco name for its rotary shavers in the USA and the Philishave name elsewhere. The Philips marketing units in each country decides which products to sell in their areas. For some reason, Norelco does not sell high-end corded shavers in the USA. The Philishave corded Micro Action shaver I own was purchased in Canada (where I also bought my Reflex Action model). While Philips does make corded Reflex Action shavers (which are sold in Canada), Norelco does not offer a non-rechargeable Reflex Action shaver in the USA. My HQ5865 Reflex Action shaver is the first rechargeable model I bought.
From: cduff@visuallink.com
Date: 16 Mar 97 14:53:46 -0500
I have just signed on to the Internet and just learning. My husband, who is not computer-friendly, has challenged me to find out what are the best electric shavers, and I'm on a mission! He swears by Consumer Reports, but I just read the comment about the last report being '95, and that it was not complete or up-to-date with some of the better ones. So, in coming to this page, I thought I would find comments from people who use electric shavers. But, the only comment I found was the one about "Wouldn't it be great if you had Consumer Reports, etc. Am I missing a link, or what? What does Mr. Steel Beard have to say about the best electric shavers! Help! I have to convince my husband that this $2500.00 machine is good for more than making Printshop Greeting Cards! He's always kidding me about how I could have bought stock in Hallmark for what I paid for my computer! Just kidding, but I don't really know how to search for information on razors other than what i just came up with now.
Thanks, Carolyn
Thanks for writing, Carolyn. I wish that others had posted their experiences with shavers, both good and bad, on this page. In the past few months on either the misc.consumers or alt.consumers.experiences USENET Newsgroups, there were comments posted about how good their Philishave or Norelco shaver was or how it irritated their sensitive face or how good or bad their Braun shaver was or that his Panasonic shaver was the best one he used. The reason I asked contributors to this forum to use the subject line TELL MR. STEEL BEARD was to let me know they want to have their comments posted here. I would suggest posting your questions on both Newsgroups I mentioned. I occasionally post a comment or question on misc.consumers and alt.consumers.experiences to try and get comments which would then show up on my web site's filtered AltaVista link. If you read the current posting as of this date (March 16, 1997) you would notice that there isn't much there. Maybe it's time to post another comment on shavers there and to mention the TELL MR. STEEL BEARD forum. My personal preference in shavers currently would be for one of the new Philishave/Norelco Reflex Action shavers. As you may have seen from my reply on the note reproduced below, Consumer Reports does not have a web site. If anyone finds a web page which compares shavers, please let me know. If I find one, I'll provide a link to it on the Electric Shaver Page. Thanks again for your contribution to the Electric Shaver Page.
From: EBM007@aol.com
Date: 11 Dec 96 00:30:50 -0500
Wouldn't it be great if you could add a "Consumer Reports" section to your page so that prospective buyers might get an idea of which shavers are best?
I haven't seen a web site yet which gives objective product comparisons. Consumer Reports does not have WWW site. As for comparing electric shavers, the October 1995 issue of Consumer Reports was the last one I found which compared shavers. The ratings are now useless because several models tested have been discontinued and some highly regarded model lines weren't tested. Even if the Consumer Reports ratings were relevant, I cannot post them here for copyright reasons. We have been discussing shavers in the misc.consumers USENET newsgroup. When a product comparison web site is found which lists shavers, I'll provide a link to it.